Returns & Exchanges

Due West is committed to ensuring your satisfaction with every purchase; we offer a 14-day return window for items in original, unworn condition with all tags attached. Please note that certain high-performance outerwear and final sale items may be subject to specific restrictions.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Refund Processing

  Once our quality control team inspects your return, your refund will be issued to the original payment method within 5-7 business days.